We recently completed an extensive remodel and addition to our home. Our old large pool was removed and replaced with a beautiful modern pool of our design. Eagle Pools was there every step of the way to guide us through the entire process. They made every aspect of this project easy and painless.
The initial step is meeting with Eagle Pools to formulate a design and budget. They explain all the options available to you and the pricing. They never try to push a feature on you that you do not want. In fact, in our case, they discouraged us from a component of our project because they felt we would be unhappy with the result. They were correct. their honesty and professionalism are something a homeowner always hopes for but seldom finds.
Once you have approved the design and budget, Eagle Pools handles everything else. Zoning, permits, obtaining the tile and interior pool colors, building, decking, electrical, plumbing, fencing, clean up, and initial pool maintenance and care are all included.
Their Project Manager does not just “stop by” to check the work, but is always on site when work is being done. Telephone and email questions are always answered quickly and politely. The workers show up when they say they will, and always keep the job site tidy. Even after the job is complete, Eagle Pools is still there to answer my questions. Their customer service is outstanding and ongoing.
Our new pool is beautiful and easy to maintain. We received the product we wanted at the price we agreed upon. We are very pleased.
We cannot say enough wonderful things about Eagle Pools. They provide a high quality custom product, have excellent customer service, are always professional, and are competitively priced. We have recommended them to friends, and will continue to do so in the future.
— Dr. and Mrs. Russell H. Sachs